Indian consumers lose 36% more to digital fraud than global average
New Delhi: Indian consumers reported median losses of USD 2,265, about Rs 2.04 lakh, to digital fraud in the last year, 36% higher than the global median of USD 1,671, reported Trans Union, a US-based global consumer credit reporting and information services company.
According to Kashmir Media Service, despite the losses, India’s suspected digital fraud rate nearly halved to 7.1% in 2025 from 13.1% a year ago, reflecting gains from digital literacy and cyber intelligence sharing.
However, it remained almost double the global average of 3.8%, indicating persistent vulnerabilities. The report said 59% of Indian consumers were targeted by fraud attempts between August-December 2025, and 13% fell victim, above the global average of 10%. Phishing was the most common scheme, followed by vishing, smishing and third-party seller scams on e-commerce platforms.
Logistics emerged as the riskiest sector with a 16.3% suspected fraud rate, ahead of telecom, insurance and financial services.
TransUnion noted fraud risks are now concentrated at account login stage as fraudsters shift to compromising existing credentials. The report warned that while digital safeguards are improving, identity-based scams and impersonation remain a significant threat as digital adoption deepens.
